OUR FAQ
HOW LONG DOES DELIVERY TAKE?
Delivery usually takes 12-21 business days to arrive depending on the country of destination.
CAN YOU TELL ME MORE ABOUT YOUR PRODUCTS?
We sell Retro Footbal kits!Some of the most iconic shirts are extremely hard to get hold of.They are expensive and condition can vary a lot. We offer a price friendly alternative to having your favourite classic shirts.
IS THE CUSTOMIZATION SPECIFIC TO THE SHIRT AND ERA?
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Yes! All customisation printing will be in line with the year of the shirt and colours and font will match the style used. For example, if you ordered the Man Utd 93-95 away shirt you would have yellow lettering
I HAVE RECEIVED CONFIRMATION EMAIL BUT NO SHIPPING COMMUNICATION AFTER 5 WORKING DAYS, WHY IS THIS?
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No panic, we tend to give tracking numbers after 5 working days but sometimes there might be delays in receiving this, regardless your order would have been shipped and in transit. Feel free to contact us quoting your order number and we will reply within 48h
I CAN'T FIND THE TOP I AM LOOKING FOR?
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We can help! We have thousands of tops, only some of them are displayed in our website. Please contact us with the model you want (adding a picture will speed up the process) and we will be back to you asap.
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HOW DO I RETURN MY PRODUCT?
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You have 14 days from receipt of your order to start a return for a refund or exchange for different sizes, please email us at info.nostalgiaretrokit@gmail.com quoting your order number.
Please be aware returns are not pre-paid for unless we have made an error, then we will of course cover shipping to fix this.
Our returns are all sent to our UK return address, and we will provide you with this after we have approved your refund/ exchange over email.
Please note we will not exchange/refund tops that have been customized with names that are not in the drop down menu of the item. For example you can return a Roma 98-99 top with Totti or Cafu name set but not if you have chosen your dad's name or a player not listed.
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